Dear Immersive Van Gogh New York ticket holder,
I am writing today to, unfortunately, inform you of a change of date for your tickets to immersive Van Gogh.
Due to a scheduling conflict that was beyond our control, Immersive Van Gogh will finish its summer run at Pier 36 on August 29th. Immersive Van Gogh will return to Pier 36 in Mid November for a run through Christmas.
Your tickets have been rescheduled, and you should receive your new tickets from Universe.com. Please check your spam/junk/promotions folders as the tickets do sometimes get filtered there.
If your new time does not work for you, here are some options:
- You may reschedule to a date and time that works for your prior to Aug 29th by following the rescheduling instructions below.
- You may reschedule to a time in November or December— you will receive an email in the next two weeks allowing you to do so before tickets for these dates go on sale to the public. Please follow the rescheduling instructions below and indicate that you would like to attend in November or December.
- You may request an immediate refund by emailing email@example.com
We realize that this change is inconvenient to you and sincerely apologize. We hope to welcome you soon at Immersive Van Gogh New York.
RESCHEDULING YOUR TICKETS:
If your new time does not work for you, then you can request a change of date at no charge via the link below:
This link will take you to a form where you can choose dates that will work for you. We will use this information to coordinate your new booking. Due to the volume of emails and calls for this incredible exhibit, please allow 5 to 9 business days to process all change of date requests.