Ticket Types

PEAK / OFF-PEAK / American Express Access – Immersive Van Gogh (PRIME)

This relates to pricing differences depending on date and time selected.

Off-Peak is generally Monday through Friday mornings and early afternoon.

Peak is generally evenings and all-day Saturday & Sundays

American Express Access – Immersive Van Gogh (PRIME)  timeslots are generally Saturday & Sunday mid afternoon. Eligible American Express® Card Members have exclusive American Express Access to select timed entry time slots each week. Terms Apply.

TICKET TYPES

VIP Tickets include

  • Priority access & admission
  • Van Gogh cushion (to keep)*
  • Limited edition poster
  • VIP souvenir laminate
  • Flexibility to arrive up to 1 hour pre and 1 hour post your start time – subject to public opening hours†

*Should cushion not be available a gift voucher to the gift store will be offered as an alternative.

PREMIUM Tickets include

  • Van Gogh cushions (rental)
  • Limited edition poster
  • Flexibility to arrive up to 1 hour pre and 1 hour post your start time – subject to public opening hours†
  • Standard admission

BASIC Tickets include

  • Standard admission
  • Arrival window of +/- 20 mins of your scheduled attendance start time

Child (6-16yrs) Tickets include

  • Ages 6-16 (children 5 and under do not require a ticket)
  • Admission only

Child tickets are not subject to change of date fees.

The exhibit does have loud music and ear protection especially for children is advised. Ear plugs are available at the gallery.

There are no refunds of tickets for the exhibit.

Tickets are available online at www.vangoghNYC.com and directly at the box office on the day of the exhibit.

The terms and conditions for the show and tickets can be read at www.vangoghNYC.com/terms.

First entry 15 minutes prior to first time slot, last entry 20 minutes after start of last time slot.

  • Change of Date requests for VIP and PREMIUM FLEX

FLEX tickets may request a change of date at least 24 hours prior to scheduled attendance and for a fee of $4.99 per ticket. We reserve the right not to process any late change of date requests as well as charge for such late requests with a fee up to $9.99 per ticket.

To request a change of date please do so at https://VanGoghNYC.com/reschedule

  • Change of Date requests for BASIC TIMED

Basic Timed tickets purchased may request a change of date at least 24hrs prior to scheduled attendance and for a fee of $9.99 per ticket. We reserve the right not to process any late change of date requests as well as charge for such late requests with a fee up to $9.99 per ticket.

To request a change of date please do so at https://VanGoghNYC.com/reschedule

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